FAQ

Acne is typically caused by excess oil, clogged pores, and bacteria in your pores. When getting rid of acne, focus on products designed for acne and acne-prone skin like an acne cleanser and acne scrub.

When using a pore strip, clean and wet the skin on your nose or face. Take the pore strip out the packaging and remove the plastic from the strip. Apply the strip to your face with the smooth side of the pore strip down. Allow 10-15 minutes for the pore strip to dry before slowly peeling off the strip.

Bioré pore strips use patented C-bond technology, so they are designed to bind to blackheads, not your skin. With this technology, our pore strips were created to lift out the ENTIRE pore plug, not just the top of it.

When using our face cleansers, wet your face and massage the cleanser over your face and neck. Rinse thoroughly and use daily for optimal results.

Pore strips are designed to instantly get rid of blackheads and clogged pores. Like with any skincare product, pore strips are not for everyone's skin. If you have sensitive skin, consult your dermatologist before using pore strips.

With our pore strips, we took the saying, 'opposites attract' to heart with our patented C-bond technology. During the application process, the positively charged pore strip latches on to negatively charged blackheads for safe, effective, and instant removal. Bioré is the only pore strip that uses this patented, magnet-like technology designed specifically to bind to blackheads, not your skin.

Yes! Our acne products are designed to help clear skin and prevent future breakouts. Use our acne line to fight breakouts, dirt, and excess oil to help you achieve clearer skin.

We recommend using our pore strips no more than once a week.

Bio = Life + Ore = precious ore, like gold.

Bioré means the biology of science or “life gold” (e.g the pore). We start at the pore to promote skin health & wellness.

You can buy your favorite Bioré products online or at a store near you. Use our store locator to find where you can buy our products!

We recommend that you avoid using pore strips on inflammed pores like acne and pimples.

When used in skincare, charcoal can help draw out pore-clogging material like dirt, oil, and bacteria. For oily skin, cleansing your face is essential in preventing blackheads and other skin impurities. Our charcoal cleanser works harder than a basic cleanser to leave your face deeply cleaned and tingly-smooth.

The difference between regular cleansers and gentle hydrating facial cleansers is that the latter removes excess dirt and impurities without leaving your skin feeling tight & dry.

Generally, choose a cleanser that is free of fragrances and alcohol. If you have dry, sensitive skin, a gentle cleanser to efficiently clean but keep your skin plump should be chosen.

Hydrating moisturizers help your skin to retain water to combat dryness acting as a supplement to retain moisture to keep skin plump.

Hydrators are used when your skin is dehydrated, as they help combat dullness and fine lines. Moisturizers on the other hand are used when your skin barrier is not locking in moisture, where you may have visibly dry skin.

Hyaluronic acid increases your skin’s moisture because it acts as an agent that helps your skin retain water, and therefore provides hydration.

Depending on your skin, you can use hydrating serums daily if you’re concerned about the appearance of aging and refreshing the appearance of dry, uneven skin.

Serums are made at a thinner consistency than moisturizers and focus more on hydrating the skin and helping prevent the appearance of fine lines.

Toners are built to soothe and cleanse your skin to reduce any irritation and alleviate dryness and flaking. While minimizing the appearance of your pores at the same time, toners also help your skin absorb other products in your routine.

Hydrating toners help to remove excess dirt and oil without stripping away your natural moisture while leaving your skin feeling soft & hydrated.

Hydrating toners are not necessary in your skin routine, but they’re beneficial when it comes to minimizing the appearance of pores and cleaning up your skin.

Yes! All Bioré Canada products are cruelty-free and vegan friendly. We do not test our products or the materials within them on animals and we do not use any animal-derived ingredients.

We follow the conventions of the EU, and other governmental bans, on animal testing for cosmetics.

All Bioré Canada products are vegan friendly. We do not test our products or the materials within them on animals and we do not use any animal-derived ingredients. We follow the conventions of the EU and other governmental bans on animal testing for cosmetics.

We strive to include as many recyclable materials as possible in all of our products. Please check the How 2 Recycle icon on the package to determine the recyclability.

No. Bioré products do not contain any plastic microbeads. We use natural exfoliating alternatives, such as jojoba beads.

We use fragrances as a sensorial element in our skincare products. However, if you know your skin is sensitive to fragrance, it's a good idea to check our product labels and learn more about how we use our fragrances.

In our Hydrate & Glow Hydrating Moisturizer for Dry Skin, a key hydrating ingredient is avocado oil. Avocado oil contains vitamin E that helps the formula to moisturize the skin.

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