Consultez notre FAQ ci-dessous.

Si vous avez un code promotionnel, vous pouvez l’appliquer au moment de passer votre commande, avant d’entrer vos renseignements d’expédition. Veuillez noter qu’un seul code promotionnel peut être appliqué par commande et que chaque code peut être utilisé une seule fois par client. En cas de problème, veuillez communiquer avec nous.

Nous livrons actuellement partout au Canada sauf au Nunavut, au Yukon et dans les Territoires du Nord-Ouest.

We accept all major credit and debit cards, Shop Pay, Amazon Pay, PayPal, and Google Pay.

All orders will be processed and shipped within 3-5 business days from the time the order is submitted. If Rush 2-Day shipping is selected, orders will be shipped that same day provided that the order is completed before 12 noon (CST) Monday to Friday.

If your order hasn’t already been shipped, it can be eligible for a one-time courtesy address change. Please contact us here immediately as there is a small window of opportunity for the change to be done prior to the shipping process.

Yes, as soon as your order is received and product is shipped, you will receive a tracking number to the email entered during the order process. From there, you can track the package via the shipping carrier. If there appears to be a problem with tracking, contact us here

We cannot guarantee order cancellation, but requests can be submitted during normal business hours (9am-5pm EST) Monday through Friday. Orders ship immediately once they are received to our shipping department, making cancellation unlikely. In cases where we can process a return to sender, we require a 15% restocking fee taken from the total refund.

If there is something wrong with your order, please contact our customer care team as soon as possible through our contact form here. We’ll make it right as quickly as possible.

If for any reason you are not satisfied with your products, you may return them for a refund provided that they are in unused condition, in original packaging, with all original labels attached. Please note all returns must be postmarked within 35 days of the purchase date and you will be responsible for all return shipping charges.

Veuillez communiquer avec notre équipe du service à la clientèle pour assurer le traitement de vos produits retournés de la meilleure façon possible.